Privacy Policy
Future Solutions LLC (“Future Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.futuresolutions.la, contact us, or communicate with us by email or text message. Please also review our Terms of Service, which govern your use of this website.
Information We Collect
We may collect the following information:
- Name, email address, phone number, and information submitted through website forms
- Communications and inquiry records
- Website usage information and analytics
- Information obtained from third-party data providers where applicable
Obtaining contact information from third-party sources does not, by itself, establish consent to receive marketing SMS messages.
SMS consent records. If you opt in to receive text messages, we keep a record of your consent, such as the date, time, and method of opt-in, as well as any later opt-out request.
Information collected automatically. When you visit the site, we may collect information such as your browser type, device information, pages viewed, and general usage data. This may be collected through cookies or similar technologies used by our website hosting and analytics providers.
How We Use Information
- To respond to inquiries and communicate with you
- To evaluate whether our services are a fit for your business
- To send text messages you have consented to receive, as described in the SMS Communications and Consent section below
- To operate, maintain, and improve our website
- To comply with legal obligations
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate our website and business, such as website hosting, form-processing, customer relationship management (CRM), email, and text messaging providers. These providers may process information only on our behalf and only to provide their services to us. We may also disclose information if required by law or to protect our rights.
Mobile phone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. This excludes service providers acting on our behalf solely to facilitate communications and deliver our services, subject to appropriate confidentiality and data protection obligations.
SMS Communications and Consent
Future Solutions LLC may send SMS text messages to individuals who have provided appropriate consent. Messages may include responses to inquiries, appointment confirmations, service updates, customer support, follow-ups, and promotional communications regarding our services.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP, email team@futuresolutions.la, or call (888) 850-1817.
Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
Our SMS messaging program is also governed by the SMS Messaging Terms in our Terms of Service.
Data Retention
We keep personal information only as long as needed for the purposes described in this Privacy Policy, unless a longer period is required by law.
Your California Privacy Rights
If you are a California resident, you may have the right to request access to the personal information we hold about you, request that we correct or delete it, and opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the information below. We will not discriminate against you for exercising these rights.
Security
We use reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
Children’s Privacy
Our website is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent version.
Contact Us
Questions or requests about this Privacy Policy or our SMS messaging program can be directed to:
Future Solutions LLC
team@futuresolutions.la
(888) 850-1817